MyIntealth services are divided between two different account types: applicant accounts and authorized entity user accounts. Use this page to determine what type of account you need and learn more about how to access MyIntealth.
Please refer to this PDF information sheet for tips on how to address some common issues that may be encountered while using MyIntealth. If you still encounter a technical issue, please report it using the MyIntealth Technical Issue Reporting Form below. For questions or other issues, please contact our customer service team.
If you experience a technical problem in MyIntealth, please use our new reporting form. Using the form ensures we receive key pieces of information and details about your experience that will help us better understand the technical issue. When you submit the form, you’ll receive confirmation that your issue report has been received. Every report is reviewed by a dedicated team member, and action will be taken as appropriate to improve the user experience. If we need additional information, we will contact you directly. Common or widespread issues and resolutions will be shared on Instagram at @intealthofficial . When feasible, we will notify you directly when your issue has been resolved. Thank you for your patience as we work to improve your experience. Please do not submit your issue through multiple channels (email, phone, or social media) in addition to the form.
A short video that shows applicants how to create a MyIntealth applicant account.
In order to fully establish your account, all applicants must meet our identity verification requirements. Learn more on this page.
A step-by-step guide to creating your account and accessing and using services in the MyIntealth Applicant Portal.
A short video that shows applicants how to navigate the MyIntealth Applicant Portal.
A step-by-step guide to creating your account and accessing and using services in the MyIntealth Entity Portal.
A short video that shows authorized entity users how to navigate the MyIntealth Entity Portal.
A series of video tutorials demonstrating how to use MyIntealth for J-1 visa sponsorship.
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[Last update: September 23, 2025]